If the pandemic taught us anything, it’s that understanding the whole student matters. Since March of 2020, billions of dollars and hundreds of thousands of person hours have been spent enabling remote learning access, rolling out strategic student supports—particularly around mental health—and providing emergency aid for students struggling with basic needs.
All the while, the committed educators focused on meeting this moment embraced a clear truth: Maslow trumps Bloom on learning journeys. Whether its early learning, K-12, higher education, or job training, we have been forcefully reminded by COVID to focus on the whole student experience if we want our learners to begin, continue, and succeed on their pathways to and through education.
Even pre-pandemic, a holistic student supports approach was becoming an essential feature of student success initiatives, particularly as the focus on student completion took hold over the last decade. However, much of this work has been anchored in strategic outreach and advising reform. With what we’ve learned and lived through over the last two years in rethinking instruction and student support with learner experiences at the center, we are now challenged to embrace this perspective in a more fulsome and integrative way in the learning process itself. Put simply: now is the time for learning experience designers.…Read More